Self-Service Email Password Reset
Visit http://webmail.natca.net and click "Forgot password?"
Enter your @natca.net email address in the Email Address field.
Verify the mobile phone number associated with your @natca.net email address.
What if I don't recognize the last two digits of the phone number displayed?
Enter the Verification Code texted to the mobile phone number entered in the previous step.
Create a new password with at least eight characters and a character from at least three of these categories: an uppercase character, a lowercase character, special character (e.g., !, $, #, %, space), and a number (e.g., 1, 2, 3)
Webmail Password Recovery Returns - "Contact an Admin"
NATCA's Information Technology Committee (ITC) enabled the self-service password reset option for @NATCA.net email addresses hosted with Rackspace starting in 2022. In order to use the self-service option, members must add a recovery phone number to their @NATCA.net email address.
To regain access to your account, open a support ticket by clicking the chat bubble to the right and type "natca.net email password reset." A member of the ITC will reset your password. Once you regain access, follow the steps to add a recovery phone number to your account.